Learn how Matadorbet collects, stores, and protects your personal information, payment data, and account activity — everything you need to know, explained clearly.
Last updated: 1 January 2026. Matadorbet may update this policy as needed.
When creating an account online, a natural question comes to mind — where does my data go, and is it safe? At Matadorbet, the answer is straightforward. This page explains exactly what information we collect, why we collect it, and how we keep it secure.
Registering with Matadorbet means you agree to this Privacy Policy. It's worth a quick read — it won't take long, and knowing what's in it will serve you well.
Matadorbet never sells your personal data to marketing companies or any third party — not ever. That is a core commitment.
Every principle is built to earn and maintain the trust of our members.
Matadorbet collects three types of data — information you provide directly, data collected automatically, and information submitted during KYC verification.
| Data Type | Example | Reason for Collection | Mandatory? |
|---|---|---|---|
| Identity Information | Name, Mobile, Email | Create Account | Yes |
| Payment Information | BKash number, transaction ID | Deposits & withdrawals | Yes |
| KYC Documents | NID, Birth Certificate | Identity Verification | Where Applicable |
| Device Information | IP Address, Browser Type | Security Monitoring | Automatic |
| Betting Activity | Betting History, Preferred Sports | Service Quality Improvement | Automatic |
| Contact Information | Support Chat Content | Troubleshooting | Optional |
Matadorbet does not collect your social media profiles, location data, or contact lists. Even in the mobile app, only permissions that are strictly necessary are requested.
Matadorbet uses collected data only for specific, defined purposes. Each purpose is clearly outlined below.
This is the most important section. Here we make it clear — both what Matadorbet shares with others and what it does not.
Matadorbet never sells or shares your data with advertisers, data brokers, or unrelated third parties. This commitment is unconditional and will never change.
The complete lifecycle of your data, from registration through to account closure.
At registration, you only provide your name, mobile number, and password — all transmitted over HTTPS and encrypted in transit. The entire journey from your browser or app to our servers is fully secured.
Once data reaches our servers, it is stored using AES-256 encryption. Passwords are never kept in plain text — all are hashed.
Only authorized personnel can access specific data. Every access is logged — recording who viewed what and when.
Third-party security experts regularly audit Matadorbet's systems to identify vulnerabilities and address them.
Once the retention period expires — or upon your request — data is securely deleted with no residual copies left in any backup.
Industry-leading security technology is in place across the platform.
Opening an account on any online platform means sharing some personal information. The real question is how safe that information actually is. At Matadorbet, we take this seriously — because your trust is the foundation of everything we do.
One of the most common questions members ask is: "Will my mobile number be sold and will I start getting spam calls?" — The answer is no. Matadorbet does not sell member data to any third party, and this is explicitly prohibited under the company's policy. If you don't want to receive marketing messages, simply go to your account settings and opt out.
Many users feel hesitant about uploading their NID or other identity documents — and that's understandable, since this is sensitive information. At matadorbet, KYC documents are stored in a separate encrypted storage system accessible only to designated members of the compliance team, and every access is logged. These files are not visible to customer support or any other department.
KYC is only requested when a large withdrawal is being made or unusual account activity has been detected. This is required under international anti-money laundering laws — it is a legal obligation, not a choice by Matadorbet.
The Matadorbet mobile app does not track your location — GPS permission is never requested. However, your IP address is collected automatically, as it is essential for security monitoring. For example, if your account typically logs in from Dhaka and a login attempt is suddenly made from another country, the system will flag it immediately.
Device information (browser type, operating system) is collected to debug technical issues on the platform — to identify which browsers are causing problems or which devices aren't rendering the interface correctly. This data is never linked to your identity or used for marketing purposes.
Your bKash or Nagad number is never stored on Matadorbet's servers — these are processed directly through the payment gateway. Matadorbet only records the transaction reference number and amount. So even if Matadorbet's database were ever compromised, your mobile banking details would remain safe.
This privacy policy has been written with Bangladeshi members in mind. While we adhere to international standards, special attention has been given to topics relevant to Bangladesh's digital security landscape. If you have any questions, email us at privacy@matadorbet.asia — we'll respond within 48 hours.
If any significant changes are made to this Privacy Policy, registered users will be notified in advance via email or mobile. Continued use of the platform after such changes constitutes acceptance of the updated policy. To learn more, see Terms & Conditions।
To view, correct, or delete your personal data, send us an email at the address below.
Your information is completely secure at matadorbet. Open an account with confidence — start with as little as ৳100 via bKash.
What members most want to know